(5.0 / 5)2134+ Ratings
Olive Thyme Home Reviews
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Feb 8, 2023
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Feb 8, 2023
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Feb 7, 2023
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Feb 6, 2023
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Feb 6, 2023
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Feb 4, 2023
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Feb 3, 2023
Olive Thyme Home Customer’s Q&A
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Olive Thyme Home FAQs
What is Olive Thyme Home's shipping policy?
Olive Thyme Home's production phase for orders is 5-7 business days, with an additional 5-7 business days for delivery. Shipping prices are calculated at checkout based on the customer's selection. A tracking number will be provided.
How does Olive Thyme Home handle furniture delivery?
Refurbished furniture is available for delivery via dolly.com. Pick up of furniture is required within 3 days of purchase. If the furniture is not picked up within the 3 days, a $25/day storage fee will be charged.
What is Olive Thyme Home's refund policy?
Returns are accepted within 30 days of purchase. To be eligible for a return, the item must be unused, unwashed, and in its original packaging. To start a return, contact Olive Thyme Home at support@olivethymehome.com. If the return is accepted, a return shipping label will be provided with instructions on how and where to send the package.
What should I do if I receive a damaged or defective item from Olive Thyme Home?
Please contact Olive Thyme Home immediately if you receive a defective or damaged item, or if you receive the wrong item. Olive Thyme Home will evaluate the issue and make it right.
Does Olive Thyme Home offer exchanges?
Yes, Olive Thyme Home offers exchanges. Once the return is received, the item to be exchanged will be shipped.
How are refunds processed at Olive Thyme Home?
Once Olive Thyme Home receives and inspects the return, the refund will be processed immediately on the original payment method used.